IHS ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (ihsworks.ca) and in the course of our business, how we use it, and the choices you have.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly, such as your name, company, email address, phone number, project details, and any other information you submit through contact forms, quote requests, downloadable resource requests, or email correspondence.
- Information collected automatically, including IP address, browser type, device information, pages viewed, referring page, and similar usage data collected through standard web analytics and server logs.
- Cookies and similar technologies, used to operate the site, remember preferences, and measure performance. You can disable cookies in your browser; some features may not work as expected if you do.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and project communications.
- Provide, maintain, and improve our services and website.
- Send you information you have requested, such as guides, checklists, or follow-up communications.
- Comply with legal obligations and respond to lawful requests.
- Protect the security and integrity of our website and business operations.
We do not sell your personal information.
3. How We Share Your Information
We share personal information only as needed to operate our business and only with parties bound by confidentiality or contractual obligations. This may include:
- Service providers who help us operate the site, manage email, host data, or deliver services on our behalf.
- Project partners involved in delivering a specific engagement to you, when sharing your information is necessary to fulfill that project.
- Legal and regulatory authorities where required by applicable law.
4. Data Retention
We retain personal information for as long as needed to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the information and the context of its collection.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, or modification. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on where you live, you may have the right to access, correct, update, or request deletion of personal information we hold about you, and to withdraw consent for certain uses. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
8. Children’s Privacy
Our website and services are intended for businesses and adult users. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@ihsworks.ca
- Phone: 888.671.3391
- Mail: IHS, Ohsweken, Ontario, Canada